Personal information may be stored in Canada or with our affiliates and service providers in foreign countries, including in the United States, where it will be subject to the legal regimes of those jurisdictions.
The following is a summary of how we collect, use, and share personal information. For a full description of our practices relating to personal information please read this Policy in its entirety.
We collect information when you:
We use personal information to operate the Sites and Services, for our marketing purposes, and to comply with legal requirements. You may opt out of uses of your personal information that are not required for us to provide the Site and Services. You may not opt-out of any use or disclosure of your personal information that is required for us to provide the Site and Services without also discontinuing your use of the Site or Services.
We share your information with service providers that assist us in delivering our Services. These third parties have access to your personal information only to the extent necessary to perform the functions they carry out on our behalf, are not permitted to use it for other purposes, and are bound to keep the information strictly confidential.
We also may disclose your information when permitted or required to by law, to enforce our Customer Agreement and our legal relationships with third parties, and to detect, prevent, or otherwise address fraud, security, or technical issues.
We collect information when you:
When you sign up to subscribe to our Services, sign up for trials of our Services, contact us for support or information, order items from the store on our Site, sign up for a newsletter or other marketing communications, or sign up for a contest or promotion, we may collect:
You may also give us personal information when you use the interactive portions of our Site and Services. Note that any information you post on interactive Sites and Services are often public and can be seen by others. Finally, we may also collect information you give us when we interact with you on social services such as Facebook, Google+, and Twitter.
Our Site and our Services collect the following information:
Cookies: When you view our Site, we may store small text files on your device called cookies to automatically recognize you each time you visit. Cookies can help us in many ways, for example, by allowing us to tailor the Site to save your options so that you do not have to set them up manually each time. Cookies also are used to help us track visitors, track usage, conduct research, target advertising, and improve our content and Services. Other sites may also use our cookie to anonymously identify your browser when you visit, such as advertising services that may appear on other sites.
You may choose not to be recognized through cookies by adjusting your browser settings. Please refer to your browser to erase cookies from your device, block all cookies, block certain types of cookies, or receive a warning before a cookie is stored on your device. If you prevent a cookie from being sent and stored on your device, you may limit the functionality of the Site and Services.Server Logs: When you use our Site and our TrackEnsure mobile apps, we may also automatically collect and store certain information in server logs. This may include:
Location information: TrackEnsure mobile applications will determine your location for the purposes of providing services.
You may opt out of the following disclosures and uses of your personal information without impact on your use of our Services. You may do so by emailing firstname.lastname@example.org.
i. Marketing communication
You may opt-out from our communications related to the marketing of our Services without any impact on your use of the Site or Services.
ii. Partner and joint marketing uses
You may opt out of any disclosure to third party marketers without any impact on your use of the Site or the Services.
We give you access to a broad range of information about your account and your interactions with us in the “My Account” portion of the Site. You may also have access to the foregoing by contacting customer care by phone or email. You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us.
To help protect the confidentiality of personal information, we use administrative and technological safeguards appropriate to the sensitivity of the personal information being protected. For instance, we operate secure data networks protected by industry standard firewall and password protection systems. Personal information is stored in secured locations and on services located either at our offices or at the facilities of our data storage providers and technology service providers.
We protect the security of the information you provide to make purchases and to activate subscriptions online by using Secure Sockets Layer software, which encrypts the transmission of such information to our Services.
TrackEnsure is a provincially regulated entity in Ontario, Canada.
If you wish to contact our Privacy Officer, you can do one of the following: By Email email@example.com