Privacy Policy

If you are a new TrackEnsure subscriber on or after August 21, 2017, or if you use the Site on and after this date, this Privacy Policy applies to you.

We have updated our Privacy Policy to make it more modern and easy to understand, and to bring TrackEnsure, TrackEnsure POD/PAPS/PARS/BOL/Equipment, TrackEnsure ELD, TrackEnsure Fleet, TrackEnsure CVP customers under a single uniform privacy policy. This update is primarily meant to bring our customers under one privacy policy, regardless of the TrackEnsure services you use. In addition, we have modernized our disclosure policy by outlining our use of social media, mobile, and online analytics information. We also describe in more detail how we collect and receive personal information from third parties.

Your privacy is important to TrackEnsure Inc. (referred to as “TrackEnsure”,“we” or “us” in this Privacy Policy). This Privacy Policy explains how we collect, receive, store, use and disclose your personal information. When you use trackensure.com (the “Site”), when you sign up for and use our Fleet Management services, when you purchase a GPS or an ELD piece of equipment, when you use TrackEnsure through our mobile and browser-based apps, and all related sites, widgets, tools, apps, data, software, APIs and other services provided by TrackEnsure (the “Services”), you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy and we cannot tailor our use of your personal information to your satisfaction, please do not use this Site or purchase, order, or use our Services.

We are responsible for the personal information under our control and we have designated a Privacy Officer who is responsible for our compliance with this Privacy Policy and with privacy legislation.

Personal information may be stored in Canada or with our affiliates and service providers in foreign countries, including in the United States, where it will be subject to the legal regimes of those jurisdictions.

Summary of Privacy Policy

The following is a summary of how we collect, use, and share personal information. For a full description of our practices relating to personal information please read this Policy in its entirety.

INFORMATION WE COLLECT

We collect information when you:

We also may receive personal information from retail partners and other third party information providers.

HOW WE USE YOUR PERSONAL INFORMATION WE COLLECT AND RECEIVE

We use personal information to operate the Sites and Services, for our marketing purposes, and to comply with legal requirements. You may opt out of uses of your personal information that are not required for us to provide the Site and Services. You may not opt-out of any use or disclosure of your personal information that is required for us to provide the Site and Services without also discontinuing your use of the Site or Services.

INFORMATION THAT WE SHARE

We share your information with service providers that assist us in delivering our Services. These third parties have access to your personal information only to the extent necessary to perform the functions they carry out on our behalf, are not permitted to use it for other purposes, and are bound to keep the information strictly confidential.

We also may disclose your information when permitted or required to by law, to enforce our Customer Agreement and our legal relationships with third parties, and to detect, prevent, or otherwise address fraud, security, or technical issues.

TRACKENSURE PRIVACY POLICY

1. INFORMATION WE COLLECT

We collect information when you:

A. INFORMATION YOU GIVE US

When you sign up to subscribe to our Services, sign up for trials of our Services, contact us for support or information, order items from the store on our Site, sign up for a newsletter or other marketing communications, or sign up for a contest or promotion, we may collect:

You may also give us personal information when you use the interactive portions of our Site and Services. Note that any information you post on interactive Sites and Services are often public and can be seen by others. Finally, we may also collect information you give us when we interact with you on social services such as Facebook, Google+, and Twitter.

B. INFORMATION WE COLLECT AUTOMATICALLY FROM THE USE OF OUR SITE AND SERVICES

Our Site and our Services collect the following information:

Cookies: When you view our Site, we may store small text files on your device called cookies to automatically recognize you each time you visit. Cookies can help us in many ways, for example, by allowing us to tailor the Site to save your options so that you do not have to set them up manually each time. Cookies also are used to help us track visitors, track usage, conduct research, target advertising, and improve our content and Services. Other sites may also use our cookie to anonymously identify your browser when you visit, such as advertising services that may appear on other sites.

We may also allow our business partners to use cookies on the Site and Services for the purposes listed above, including Google Analytics cookies to track activity related to our Site and Services, to conduct research, and to display relevant advertising on other sites. You can opt-out of Google Analytics by installing the utility available at the following link:

https://tools.google.com/dlpage/gaoptout/

You may choose not to be recognized through cookies by adjusting your browser settings. Please refer to your browser to erase cookies from your device, block all cookies, block certain types of cookies, or receive a warning before a cookie is stored on your device. If you prevent a cookie from being sent and stored on your device, you may limit the functionality of the Site and Services.

Server Logs: When you use our Site and our TrackEnsure mobile apps, we may also automatically collect and store certain information in server logs. This may include:

Location information: TrackEnsure mobile applications will determine your location for the purposes of providing services.

C. INFORMATION WE RECEIVE FROM OTHER SOURCES

2. HOW WE USE THE PERSONAL INFORMATION WE COLLECT AND RECEIVE

A. TO OPERATE THE SITE AND THE SERVICES

B. FOR OUR MARKETING PURPOSES

C. TO COMPLY WITH LEGAL REQUIREMENTS

3. INFORMATION THAT WE SHARE

A. WITH SERVICE PROVIDERS

B. WITH PROFESSIONAL SERVICE PROVIDERS

C. NON-IDENTIFYING INFORMATION

D. LEGAL DISCLOSURES

E. BUSINESS TRANSFERS

4. TRANSPARENCY AND CHOICE

A. INFORMATION AND USES THAT WE REQUIRE TO PROVIDE YOU WITH SERVICES

B. INFORMATION USES FROM WHICH YOU CAN OPT-OUT ON REQUEST

You may opt out of the following disclosures and uses of your personal information without impact on your use of our Services. You may do so by emailing info@trackensure.com.

i. Marketing communication

You may opt-out from our communications related to the marketing of our Services without any impact on your use of the Site or Services.

ii. Partner and joint marketing uses

You may opt out of any disclosure to third party marketers without any impact on your use of the Site or the Services.

C. ACCESS AND UPDATE YOUR INFORMATION

We give you access to a broad range of information about your account and your interactions with us in the “My Account” portion of the Site. You may also have access to the foregoing by contacting customer care by phone or email. You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us.

D. INFORMATION SECURITY

To help protect the confidentiality of personal information, we use administrative and technological safeguards appropriate to the sensitivity of the personal information being protected. For instance, we operate secure data networks protected by industry standard firewall and password protection systems. Personal information is stored in secured locations and on services located either at our offices or at the facilities of our data storage providers and technology service providers.

We protect the security of the information you provide to make purchases and to activate subscriptions online by using Secure Sockets Layer software, which encrypts the transmission of such information to our Services.

5. CHANGES TO THIS PRIVACY POLICY

TrackEnsure reserves the right to modify or supplement this Privacy Policy statement at anytime. If we make any material change to this Privacy Policy, we will update this Site to include such changes and post a notice on our home page with a link to the updated Privacy Policy. Please read any such notice and the new Privacy Policy statement. Your continued use of this Site and the Services after we post such notice will constitute your acceptance of the new terms and their application to your use of the Site and the Services. Information disclosed for such use, including information previously furnished to us, will be treated as if any changes to this Privacy Policy formed the initial terms. However, we will seek your consent if we want to use your personal information for purposes other than those you have agreed to previously.

6. JURISDICTION

TrackEnsure is a provincially regulated entity in Ontario, Canada.

CONTACT US

If you wish to contact our Privacy Officer, you can do one of the following: By Email info@trackensure.com